1. Privacy Policy
Introduction
SSN CLASSES (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, store, and use your information when you access our website or use our educational services. This Policy is compliant with the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023.
Information We Collect
Personal Information: Name, email, phone number, address, date of birth.
Payment Information: Transaction details and payment method (processed through secure gateways).
Usage Information: Login details, IP address, browser type, device information, website activity.
Academic Information: Enrolled courses, test results, feedback, learning preferences.
How We Use Your Information
To deliver courses, notes, tests, and study materials.
To process payments and issue receipts.
To send notifications, updates, and promotional offers.
To improve website functionality and user experience.
Data Security
SSL encryption and secure servers for data storage.
Restricted access to personal information.
Data Sharing & Disclosure
Shared only with Payment Gateways, Legal Authorities, or Service Providers bound by confidentiality agreements.
Personal data is never sold or shared without consent.
User Rights
As per the Digital Personal Data Protection Act, 2023, users can:
Access their personal data.
Request corrections or updates.
Withdraw consent for promotional communications.
Request deletion of data (subject to regulatory compliance).
Cookies Policy
The website may use cookies for better user experience. Users can disable cookies through browser settings, but some features may not work properly.
2. Refund Policy
Introduction
This Refund Policy defines the rules for refunds of course fees paid on the SSN CLASSES website. All refunds comply with the Consumer Protection Act, 2019 and RBI guidelines for digital payments.
Refund Eligibility
Refunds are applicable only under the following circumstances:
Duplicate Payment: If a user accidentally pays twice for the same course.
Technical Error: Failed or incorrect transaction due to system error.
Course Cancellation: If SSN CLASSES cancels a course before it starts or during its availability.
Note: Fees for courses that have been accessed, partially consumed, or completed are non-refundable.
Refund Request Procedure
Users must submit a refund request to [Official Email] within 7 days of payment or issue.
Request must include:
Name
Registered email/phone
Transaction ID/Receipt
Reason for refund
Refunds are processed after verification, typically within 7–14 business days.
Refund Method
Refunds are issued using the original payment method.
SSN CLASSES is not responsible for delays caused by banks or payment processors.
Non-Refundable Circumstances
Change of mind after purchase
Partial use or completion of course or test series
Violation of website terms or misuse of content
3. Terms of Use (Terms & Conditions)
Introduction
These Terms of Use govern the use of the SSN CLASSES website and its services. Accessing or using the website indicates acceptance of these terms. This Policy is legally valid under the Information Technology Act, 2000.
Acceptance
By using the website, users agree to comply with all terms.
If you do not agree, please do not use the website or services.
User Responsibilities
Keep login credentials confidential.
Use website content only for educational and personal purposes.
Unauthorized use, hacking, or piracy is a punishable offense under IT Act, 2000.
Content and Intellectual Property
All materials (Notes, Videos, Test Series, Articles, Images, Logos) are intellectual property of SSN CLASSES.
Unauthorized reproduction, distribution, or commercial use is strictly prohibited.
Payment & Subscription
All course fees and subscriptions are clearly displayed.
Payments are processed through secure payment gateways (UPI, Debit/Credit Card, Net Banking).
Refunds are governed by the Refund Policy.
Disclaimer
SSN CLASSES provides guidance and educational content but does not guarantee success in exams.
Services and content are provided “as is.”
SSN CLASSES is not liable for temporary technical disruptions.
Third-Party Links
Website may contain links to third-party websites.
SSN CLASSES is not responsible for their content or privacy practices.
Limitation of Liability
SSN CLASSES is not liable for any indirect, incidental, or financial loss arising from website use.
Use of the website is entirely at the user’s own risk.
Policy Modifications
SSN CLASSES may modify these Terms at any time.
Updated Terms are effective immediately upon posting on the website.
Governing Law & Jurisdiction
These Terms of Use are governed by Indian laws.
Any disputes are subject to the exclusive jurisdiction of courts in Bhopal, Madhya Pradesh.
Contact Information
Email: [ssnclassesbhopal@gmail.com]
Phone: [8821867896]
Address: [131/16 kalpataru Tower top floor mp nagar zone 2 bhopal]
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